TRX Support

Frequently Asked Questions

Our Products

  • How do I know which product is right for me?
  • How do I set up a Suspension Trainer at home?
  • Why isn't my discount code working on all products in my Shopping Cart?
  • How do I learn more about TRX CORE?
  • I would like to attend a TRX Professional Education Course but I have a question. What should I do?


After Purchase

  • How do I locate my product's serial number?
  • What is your return policy?
  • How do I register my product?
  • How do I download TRX videos to my iPad?
  • Where do I find the token to access my content?
  • What do I do if I think I’ve purchased a counterfeit product?
  • Can I change my order once I’ve placed it?